Returns & Exchanges
At The Earthling, we want you to love your sustainable beauty routine; if a product isn't the right fit, we offer easy returns within 30 days of purchase. To maintain our commitment to the planet, we encourage mindful returns to help reduce carbon emissions and waste.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Pack with Care
Place the items in their original eco-friendly packaging to ensure they are protected during transit.
Label and Ship
Download and print your prepaid carbon-neutral shipping label, then drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing